Category: Gifts & Family

Quick verdict

The Dual CupStation is a simple, legit fix for a car with too few or too small cup holders. The base drops into one of your existing cup holders, and a second holder on top swings 360 degrees and opens up to 6 inches wide, so one holder becomes two and the top one takes big water bottles and fast-food cups. It is made by Limitless Innovations, an Illinois company with an A+ from the BBB.

The honest part: the base is narrow (2.5 inches), so in some cars it rocks unless the foam pads fit just right, and the brand itself warns that heavy bottles can bend the swivel joint. If your problem is only one oversized bottle, a tapered cup-holder-friendly bottle may solve it with no adapter at all.

Check CupStation’s current price →
Affiliate link. Prices and offers change, so check the official page.

What is the Dual CupStation?

It is a black ABS plastic cup holder adapter made by Limitless Innovations, Inc. of McHenry, Illinois, the same company behind ChargeHub chargers, JumpSmart jump starters and TikiTunes speakers. The manual says it is made in China.

• How it fits: you set the base in an existing cup holder. If it is loose, you stick on some of the 16 included foam pads (each 1/8 inch thick) until it is snug.
• Top holder: adjustable arms open from 2.875 to 6 inches, wide enough for most big water bottles, XL soda cups and many mugs.
• Bottom holder: about 2 inches across inside. The brand says it holds a standard 16 oz water bottle but admits some bottles will not fit.
• Weight: Office Depot lists a 4 lb capacity. For heavy bottles, the brand says to keep the top holder lined up over the base, because heavy items “may cause the Rotation Joint” to bend or break.
• Uses: the brand says cars, SUVs, trucks, boats, golf carts and RVs. There is no phone slot; the holders can carry a phone, keys or sunglasses.

There is also a Dual CupStation Pro ($39.99 on the brand store) with a dial that expands the base and dial-controlled arms. If your cup holders are wide or oddly shaped, the Pro’s expanding base may fit better than foam pads.

Does it work?

We found no lab test or car-magazine review of the CupStation. The Gadgeteer posted a short, positive write-up in 2021 noting that you can swing it aside and still use the original holder. Beyond that, the evidence is buyer reviews.

• Walmart: about 4.2 out of 5 from roughly 61 ratings, sold by Limitless Innovations. Some of those reviews were collected through a promotion.
• What buyers like: big bottles and fast-food cups finally fit, and you get a second holder without losing the first.
• What buyers complain about: the base rocking in factory holders, not fitting some cars (one buyer named a BMW X4 and 5 Series), and the top holder feeling flimsy with a large, full drink.

Bottom line: it works well when the base fits your holder snugly. Check the inside width of your car’s cup holder first; anything much wider than 2.5 inches will need the foam pads, and very wide or oval holders may do better with the Pro.

How much does it cost?

Multi-packs only make sense if you have several cars to outfit. One is enough for most people.

Returns, warranty and fine print

• Returns: 30 days from delivery, in the original packaging and undamaged. “You are responsible for paying the shipping and handling to return your item. Shipping costs are non-refundable.”
• Holiday purchases: the product page says November and December orders can be returned through January 31.
• Warranty: 1 year against defects. You pay to ship it to a repair center, and the replacement may be refurbished.
• What the warranty excludes: damage from “contact with liquid,” “extreme heat, or food.” That is everyday life for a cup holder in a hot car, so treat the warranty as limited.
• Partner page badges: the offer page shows “95% positive,” “Best Gift 2021” and “Saves Lives” badges. We could not find any source for them, and the brand’s own awards page lists no award for the CupStation. Its 30-day return promise matches the brand’s policy.

Is CupStation legit?

Yes. Limitless Innovations, Inc. started in 2012 in McHenry, Illinois and is family-owned. The BBB rates it A+ (not accredited) with 2 complaints in 3 years, and it has sold through QVC for over ten years. We found no CupStation recall in the CPSC database and no FTC action or class action against the company.

Two cautions: cupstation.com is a parked page, not the brand, so buy from the brand store, the partner page or a known retailer. And many “CupStation review” sites you will find are ads written to sell it, not real tests.

What real buyers say

Limitless Innovations has 4.3 out of 5 on Trustpilot from 252 reviews (72% five-star, 13% one-star), covering all of its products, and it has not replied to negative reviews there recently. The CupStation-specific rating is Walmart’s, about 4.2 out of 5. We found no Reddit threads about it.

How it compares

Who should buy it, and who should skip it

A good fit if: your car has too few cup holders, you carry a big bottle plus a coffee, or your favorite bottle is too wide for the factory holder.

Skip it if: your cup holders are much wider than 2.5 inches or oval (look at the Pro), you mostly carry very heavy 64 oz jugs, or a tall holder near your gear shifter would get in the way.

See the current CupStation offer →
Affiliate link. Prices and offers change, so check the official page.

FAQ

Does the CupStation fit any cup holder?

The base is 2.5 inches wide and comes with 16 foam pads to fill out looser holders. Narrower holders will not take it, and very wide or oval ones may wobble. The Pro model has an expanding base.

Will my Stanley or Hydro Flask fit?

The top holder’s arms open from about 2.9 to 6 inches, which covers most large bottles. For heavy, full bottles, keep the top holder lined up over the base.

How much weight can it hold?

Office Depot lists 4 lb. The brand warns that heavy bottles can bend the swivel joint.

Why does it wobble?

The base is narrower than many factory holders. Adding foam pads until it is snug is the brand’s fix, and the most common buyer complaint is wobble when it is not snug.

What is the difference between CupStation and CupStation Pro?

The Pro ($39.99) adds a dial-expanding base and dial-controlled arms. The standard model ($29.99 retail) relies on foam pads.

How much does CupStation cost?

$24.99 on the partner page we link to and $29.99 on the brand store and at Walmart on 2026-10-31.

What is the return policy?

30 days from delivery in the original packaging. You pay return shipping. There is a 1-year warranty on defects that excludes liquid, food and heat damage.

Is Limitless Innovations legit?

Yes. It is an Illinois company founded in 2012 with an A+ BBB rating and a long history selling on QVC.

Related reviews

• TikiTunes review: tiki torch Bluetooth speaker from the same maker
• invisaWear review: safety jewelry
• Aerless review: travel vacuum bags

Sources

• Dual CupStation product page
• Dual CupStation Pro product page
• Dual CupStation manual (PDF)
• Limitless Innovations product catalog (prices)
• Limitless Innovations refund policy
• Limitless Innovations shipping policy
• Limitless Innovations awards page
• BBB profile: Limitless Innovations
• Limitless Innovations on Trustpilot
• Walmart: Limitless 2-in-1 Cup Holder
• Office Depot Business: Dual Cup Station
• The Gadgeteer: CupStation
• CPSC recall search: CupStation
• AutoZone: ProElite cup holder expander
• AutoZone: WeatherTech cup holder
• Walmart: JOYTUTUS cup holder expander
• Stanley Quencher H2.0 40 oz
• Hydro Flask 32 oz Travel Bottle

Quick verdict

Memorygram is a legit, well-reviewed way to turn a loved one’s life stories into a keepsake book. Each week your storyteller gets one question by email, text or an automated phone call, even on a landline, and their answers become a full-color 8.5 x 11 inch hardcover with photos and QR codes that play their voice. It is a one-time purchase, not a subscription, and the company has a BBB A rating and 4.4 stars on Trustpilot.

Before you buy, know three things: printed books cannot be returned, extras like a digital copy or more copies add up quickly, and some buyers find the online editor clunky. For a parent or grandparent who would rather talk than type, it is one of the better options we looked at.

Check Memorygram’s current price →
Affiliate link. Prices and offers change, so check the official page.

How Memorygram works

1. You buy the book as a gift (or for yourself), enter the storyteller’s name, email and phone, and pick when the invitation arrives.
2. Each week the storyteller gets one question. You or they can pick from a question library or write your own.
3. They answer by email, text, online, or by talking to the automated phone interviewer. Most answers take 5 to 15 minutes, up to 30.
4. You (and invited family) can edit the transcripts, add photos and arrange the stories.
5. When you are ready, you preview a PDF, choose a cover, approve the proof, and the book is printed.

Most families finish in about 6 to 8 months, which works out to around 60 questions with photos. One important detail: once you approve the proof, Memorygram is not responsible for errors in it, including mistakes in AI-transcribed text. Read every page before you approve.

How much does Memorygram cost?

The link on this page goes to Memorygram’s own product page, so you see the same price and sale as everyone else. Higher “editions” (Premium, Professional, Collector’s) exist, but their upgrade prices are not published. FamilyDial, a separate add-on, is an auto-renewing subscription. One Trustpilot reviewer reported an undisclosed surcharge for books over 300 pages, while Memorygram’s own blog says there is no size surcharge up to 450 pages, so confirm before you order.

Refund policy and fine print

• Refunds: within 30 days of purchase, but only if no books have been printed.
• Printed books: custom-made and not returnable. Defective books are replaced.
• Older orders: until early 2026 the window was only 7 days, which caused several refund complaints.
• Proof approval: you are responsible for errors in the proof you approve.
• Disputes: mandatory arbitration, with an opt-out.

Is Memorygram legit?

Yes. Memorygram, Inc. is based in Austin, Texas, and has been BBB accredited since November 2025 with an A rating, 14 complaints in 3 years, and BBB customer reviews averaging 4.43. Its own history is a little fuzzy: BBB lists a 2017 start date while a 2022 interview says it began operating in 2021, and founders are named differently on different pages. None of that suggests a scam, but it is worth knowing.

What real buyers say

Memorygram has 4.4 out of 5 on Trustpilot from 178 reviews (75% five-star, 10% one-star), and the company replies to most negative reviews.

What buyers like: how easy it is for elderly storytellers, especially the phone option, the finished book, and kind, human customer service.

What buyers complain about: a clunky editor and layout tool, missed or out-of-order phone prompts, denied refunds under the old 7-day policy, and costs that were not clear upfront. Three Trustpilot reviewers also said the company pushed them to change or remove negative reviews, which the company disputes in at least one case.

How Memorygram compares

Storyworth is cheaper to start, but Memorygram’s larger full-color book and phone interviews are its main advantages for storytellers who will not use a computer.

Who should buy it, and who should skip it

A great fit if: you want to capture a parent’s or grandparent’s stories, they are more comfortable talking on the phone than typing, and you are willing to spend time editing before printing.

Skip it if: you need a gift with an easy return, your storyteller lives outside the U.S. and wants phone interviews, or you want the lowest price (Storyworth starts lower).

See the Memorygram Legacy Book →
Affiliate link. Prices and offers change, so check the official page.

FAQ

Is Memorygram legit?

Yes. Memorygram, Inc. in Austin, Texas, is BBB accredited with an A rating and has 4.4 stars on Trustpilot from 178 reviews.

How much does Memorygram cost?

The Legacy Book lists at $123.50 and was $98.80 with a 20% sale on 2026-10-30. Digital copies, extra storytellers and extra printed copies cost more.

Is Memorygram a subscription?

No. The book is a one-time purchase. FamilyDial is a separate optional add-on that does auto-renew.

Can my storyteller answer by phone?

Yes, by talking to an automated phone interviewer, even on a landline. Phone interviews work with U.S. numbers.

Can I get a refund?

Within 30 days if no books have been printed. Printed books are custom and cannot be returned, but defects are replaced.

How long does it take to finish a book?

Most families take about 6 to 8 months, answering one question a week.

Memorygram vs Storyworth: which is better?

Storyworth starts cheaper at $69 with a 6 x 9 inch book. Memorygram costs more but prints a larger full-color book and offers phone interviews.

Related reviews

• Moonbuddy review: a breathing buddy for kids
• TikiTunes review: tiki torch Bluetooth speaker
• invisaWear review: safety jewelry

Sources

• Memorygram Legacy Book product page
• Memorygram refund policy
• Memorygram terms of service
• Memorygram about us
• Memorygram blog on book upgrades
• BBB profile: Memorygram
• BBB complaints: Memorygram
• Memorygram on Trustpilot
• Storyworth pricing
• Remento pricing guide
• Meminto pricing
• Storii pricing
• StoryKeeper